FAQ
Questions, Answered.
Everything you need to know about shopping with Affordable Elegance.
When does the online store open?
It’s open! Shop the collection — new pieces added weekly.
Can I buy jewelry right now?
Yes — our diamond stud earrings are available to purchase online now, with insured shipping on every order. Shop earrings
How does the custom design process work?
It starts with your idea — an occasion, a feeling, a sketch, or a photo for inspiration. We work with you on the details, from style and stones to setting, until the design feels unmistakably yours. Learn more about custom designs →
Do you repair jewelry? What about the warranty?
Yes — we offer repair support for your pieces; just ask about a repair and we will help you find the right path. An optional Jewelers Mutual repair warranty is also available for purchase with every piece: it covers eligible repairs from wear and accidental damage, and it does not cover loss or theft.
Where do you ship?
We ship insured nationwide (5–10 business days): $25 flat-rate insured shipping, or $67 with signature confirmation on our natural diamond pieces.
How can I contact you?
Call us at 985-259-6979 ext. 1, email [email protected], or write to 102 Emerald St, Slidell, LA 70460. You can also reach us through our contact page.